Fighting Spam

Spam is a real problem on the web and it affects nearly everyone with an e-mail account. Web Weaver is dedicated to helping you fight Spam, without resorting to infringing on your rights, as so many other Internet providers do.

We understand that your e-mail is important. We do not by default currently auto scan your e-mail for Spam. Many internet hosting companies provide this as a "service" to their users. What they may not reveal is that in doing so, they often filter out wanted e-mail. Leading to frustration and a possible loss of business potential.

Web Weaver is currently researching spam-filtering, in which to provide maximum control over your e-mail, while maintaining the same quality service you've come to know and expect with our hosting service. Please check back for details.

We've provided some spam-fighting techniques that should help you substantially reduce the level of spam in your mailbox.

How did the spammer get your e-mail address?

Let me count the ways.

• Is your e-mail address posted on your site?
• Have you used it to send e-mail to a commercial or unknown entity that may sell or lease mailing lists?
• Have you used it while participating in newsgroups?
• Have you used it to subscribe to mailing lists?

Spammers get e-mail addresses in all these ways and more. Once you are on their list your e-mail address will likely be sold to others. Leading to even more Spam.

Never respond to spam and refuse to do business with known spammers.

What can I do to combat spam?

• Set your email reader to filter out obvious spam or porn key words and phrases and dump that e-mail directly into the trash.
• Download spam filtering or spam fighting software, of which there are several varieties. ZDNet is a good place to begin your search.
• If you have children, you might want to look into software designed to protect kids from spammers. SafetySurf even has a page devoted to parental control resources.

Report spam

Reporting Spam can be tricky, as many spammers will forge headers making it difficult to track them down. For information on how to read headers, visit StopSpam.

Spamcop* offers a free reporting service that will analyze the spam's headers and report it to the ISPs likely to be able to help.

[* Note: Some users report that email addresses used here find their way onto spam lists. Consider using a "throw-away" email account, such as a Hotmail account for reporting spam.]

Visit Spammer Hunters for additional tips on how to deal with spam.

What is Web Weaver's policy regarding spam?

We do not tolerate spammers, and we do not allow relaying through our system. If you believe you have been spammed by a Web Weaver client, please report the incident to abuse@webweaver.com. Please send us the entire message, including the complete headers.